The product is not damaged and does not affect secondary sales. We will check the product as soon as we receive it, if you have any questions about the product, please contact us by email.

We will exchange or return the product within 30 days of the date you receive the wig.

After we receive the returned product, we will take 1-2 working days to process the order.

All customers are responsible for their own return or exchange shipping costs.

Most financial institutions will take an average of 3-5 business days to process the refund.

For any questions please send us an email to

service@mygorgeouswigs.com